At your desk or on your portable device

The practice of law is a profession, but with an underlying business element – a business with a model which sees income generated solely through fees. While being a regular and necessary task, fee setting can raise an element of uncertainty. Confidence surrounding fee setting can sway under current recessionary conditions with slower economic activity, increased competition and in the shadow of the increasing potential for complaints to arise under the Rules of Conduct and Client Care.

Co-presented by an experienced costs reviser, together with law firm practice manager, this recorded webinar provides frank insights and extremely useful perspectives on prudent ways to approach fee setting. In particular, it addresses:

  • what value billing is; why use it; how to approach it; and how it fits with Chapter 9 of the Rules of Conduct and Client Care;
  • how fees should best be approached in letters of engagement;
  • client communication and management in connection with fees; and
  • a cost reviser’s perspectives on critical matters in connection with fee setting of which you need to be aware.

Who should watch

All lawyers would benefit from this On Demand webinar, as would also law firm Practice Managers.

Feedback from the live event

"I will be attending further webinars run, as this one was a really good way of up skilling and getting better informed; the topic for this webinar was extremely useful and thought provoking."


Order timeframe

Access details will be delivered via email within 15 minutes.


Peter Smith
Partner, Smith & Partners

Peter Smith is a senior practitioner of over 40 years experience having qualified in 1973. He is the senior partner of Smith and Partners, a medium sized practice that has operated in Henderson, Auckland since 1988. Peter is a general practitioner with specialities in the areas of trusts, commercial law, dispute resolution and litigation support. 

Hugh Caughley
CEO, DLA Phillips Fox

Hugh was appointed CEO of DLA Phillips Fox in 2010. He has 20 years management experience in professional service firms in the finance, health and legal service industries. Before joining DLAPF, he was CEO of Auckland Crown firm Meredith Connell for eleven years and has presented at many legal and Professional Service Firms (PSF) conferences on the specific challenges inherent in PSF management.

Hugh's major focus is planning for the future development of the firm as a business, helping partners define the proposition of the firm so they can promote, explain and differentiate the legal offering of DLA Phillips Fox to the market. All plans and initiatives are discussed and, if appropriate, approved by the four partner board, then implemented through the wider partnership.Hugh is also responsible for the delivery of legal support functions of the firm including: finance, human resources, information technology, knowledge management and marketing.