Is your inbox infuriating? Are your text messages too much? Is call logging cause for concern? Are you dealing with clients, or staff, who see posted letters, or even email, as old fashioned? Have you considered how your modes of communication are perceived by your clients and by others? Would being hacked, hack you off?
This interactive On Demand seminar is designed to answer your questions, with real-world examples, on problems and risks surrounding communication in the high-tech world in which the legal profession operates.
- Become better apprised of what a correct set-up looks like for what you need, and how it all works together.
- Provide a better service to clients by getting to grips with the raft of communication tools available now and coming in the future, their advantages and disadvantages, and how to decide what’s right for your situation.
- Gain a better understanding of the issues, problems, risks and liability inherent with communicating using technology, and insights into not only how you can better manage them but also use technology to enhance your practice.
- Reflect on how you should know your clients: who they are, where they are, what communication methods they are comfortable with or expect, what language/ technology is appropriate for their situation, and religious/cultural considerations etc.
Who should view?
This session will be relevant to all legal professionals as well as practice and office managers, personal assistants and secretarial staff.
Access details will be delivered via email within 15 minutes.
Gallagher & Co
Lloyd is actively involved around the world in Alternative Dispute Resolution where he acts as Arbitrator and Mediator.
With a strong IT background, Lloyd works with law practitioners’ and policy makers to develop solutions that focus on access to justice and technology security
Registered Legal Executive
Emona brings with her a wealth of experience garnered in her prior roles providing accounting, administrative and secretarial support in a range of boutique, medium-sized and top-tier law firms.
Emona began working at Anthony Harper as a very much in-demand and highly respected PA to several of the Firm’s Practice groups.
She then transitioned to a full time member of the Trust and Asset planning team where her role includes refining and managing the Firm’s Trusts Administration practice.
Kinetics Group Limited
Rhys has over 25 years’ experience in the IT industry and during that time has worked in large and small New Zealand and international companies as both an IT service provider and in internal IT roles.
Rhys has worked for banks, hospitals, government research institutes, computer manufacturers and IT service providers which has given him a broad base of experience and expertise.
Rhys has been with Kinetics since 2006 and works as an IT Advisor providing strategic technology advice to Kinetics clients. This involves acting as a part-time IT manager as well as conducting business technology reviews and ensuring technology projects are a success.