Mediation: Representing your Clients Effectively (On Demand Webinar)

Recorded Webinar 1.25 CPD Hrs
Your desk or portable device


This On Demand webinar is designed to provide practitioners with the core skills and knowledge to navigate the mediation process effectively and achieve the best results for clients. The focus is on civil and commercial disputes. 

Learning outcomes 

You will learn: 

  • how to determine whether mediation is appropriate for your client’s dispute, including the strategic advantages and disadvantages of mediation;
  • how to organise the mediation to maximise the chances of a successful outcome; 
  • how to work with your client and the mediator to prepare for the day of mediation; 
  • selected negotiation theory for key stages of the mediation itself, including opening statements, information management, private sessions with the mediator, first offers, and bridging the final gap to agreement; and
  • how to conclude the mediation. 

Who should view?

Junior and intermediate litigators and transactional lawyers and general practitioners who are involved in mediation from time to time. It will serve as a refresher for more senior practitioners. 


Order timeframe

Access details will be delivered via email within 15 minutes.


Nina Khouri
Senior Lecturer
Faculty of Law
University of Auckland

Nina Khouri is a mediator specialising in civil and commercial disputes, particularly property, professional negligence, insurance, contract and trust disputes.

She is also a Senior Lecturer at the University of Auckland’s Faculty of Law, where she teaches and researches in the field of dispute resolution and advocacy.

She holds an LLM in dispute resolution and legal theory from NYU, where she studied as a Fulbright and Vanderbilt Scholar, and has mediated disputes in the United States, the United Kingdom, Canada and New Zealand. 

Her background is in civil litigation, first with Russell McVeagh and then with the specialist litigation firm Gilbert Walker. 

She also serves on the International Standards Commission of the International Mediation Institute and the Senior Courts Education Committee of the Institute for Judicial Studies.