At your desk or on your portable device

The majority of changes to consumer law came into effect in June. The changes are intended to strengthen consumer rights and ensure consumer protections are clear and accessible. Penalties have increased, the Commerce Commission have gained new powers and consumer legislation now extends into new areas.

This On Demand webinar informs lawyers of what they need to do to prepare clients for the key changes. In particular, this webinar provides practical guidance in areas such as: 

  • new powers of the Commerce Commission;
  • unsubstantiated representations and extended warranties;
  • business to business contracting out;
  • goods sold by auction and auctioneer registration;
  • product safety;
  • increase in penalties; and 
  • the interface between the Commerce Commission and the FMA.

This is an excellent opportunity to receive practical insights into this legislation from two perspectives: that of a highly experienced prosecutor and that of a senior Commerce Commission lawyer. 

Who should view?

This On Demand webinar is essential for commercial lawyers, general practitioners who are likely to receive consumer law instructions, in-house lawyers in consumer-related industries and government departments which engage with consumers.

Feedback from the live event

"Very useful information - well presented. Thank you."


Click here to preview


Note that, purchases of On Demand items will be processed during normal business hours. This process includes sending you a password via email to enable you to access the full version.


Brett Carter
Principal Counsel Competition, Commerce Commission

Brett is Principal Counsel Competition at the New Zealand Commerce Commission. He leads the Commission’s consumer law legal team. Brett has been with the Commission for eight years. He has 13 years’ experience in commercial and criminal litigation. 

John Dixon

Partner, Meredith Connell 

John is a Partner in Meredith Connell’s Commerce Compliance group and the leader of the Fair Trading and Commerce Act practice. He has a wealth of expertise in the prosecution of serious crime, Fair Trading and competition matters, commercial litigation, regulatory advice, and judicial review. John has acted for the Commerce Commission in a number of significant prosecutions and civil proceedings.