Thu 09 November | 4:00PM - 6:15PM | Your desk or portable device


It’s every lawyer’s worst nightmare come to life, you receive a complaint against you. What do you do next? How should you treat it? This seminar will focus on the lifecycle of a complaint from commencement to conclusion, and will discuss what steps you as a lawyer should take at each stage. It will highlight the range of complaints that can be made against lawyers, how to avoid them, and how to mitigate them if the unwelcome event happens.


Learning Outcomes

  • Learn more about the lifecycle of a complaint through the various stages.
  • Gain a better understanding of the different types of complaints that lawyer’s face and how to avoid or mitigate them.
  • Learn more about the standards committee processes regarding complaints.

Who should attend?

This seminar is relevant to all lawyers. 


Live stream registration only

Please note this page is only for registration to attend via live stream.

To register to attend in person click here


Grant Illingworth QC

Henry Laubscher

Chris Browne
Wilson Harle


Paul Collins
Shortland Chambers